News & Insights | Elcome, Aftermarket Solutions

Latest News

Meet Us At UK G&B Event

Are you heading to The UK Garage & Bodyshop Event this year? If so, we’d love to meet you there. We’re excited to introduce ONCE Xchecker and Karpark Intelligence – two powerful solutions designed to help automotive aftermarket suppliers manage product data more effectively and make smarter, market-led decisions. Book an appointment with us here Looking forward to seeing you in Birmingham!

margot877

May 221 min read

Elcome Joins Klipboard Group to Accelerate Innovation in Automotive Aftermarket Software

We’re excited to share the news that Elcome has officially joined Klipboard, a global leader in ERP and business management software for...

margot877

May 29, 20251 min read

Elcome Shortlisted for Industry Partner of the Year at CAT Awards 2025!

We’re proud to announce that Elcome has been shortlisted for the prestigious Industry Partner of the Year award at the CAT Awards 2025!...

margot877

May 29, 20251 min read

Elcome Receives Highly Commended Award at IAAF Dinner 2024

We’re proud to announce that Elcome has been awarded Highly Commended (First Runner-Up) for the prestigious Service Provider of the Year...

margot877

May 29, 20251 min read

Elcome supports Race Against Dementia

NAPA Racing will be returning to Knockhill this weekend for the Race Against Dementia. Founded by Scottish legend and 3x F1 World...

margot877

May 29, 20251 min read

Social Updates

Continuing our Faces of ONCE series…We hear from our Technical Support Specialist, Andy Hargreaves.
We asked Andy to share a feature he believes more customers should be taking full advantage of in ONCE. 👇
(See graphic for full insight)

It’s another example of how ONCE is designed to simplify complex processes and bring clarity to everyday tasks.
👏 Thanks to Andy for sharing his insight and for supporting our customers day in, day out.
#FacesBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

Reliable data isn’t a luxury — it’s a competitive advantage.
ONCE gives Product Managers the confidence of working with precise and consistent information. By reducing errors and aligning data, ONCE helps you make smarter decisions, respond faster and deliver better outcomes.
When accuracy improves, everything else does too - performance, productivity and profitability. #AftermarketSoftware #FutureReady
👉 Learn more or request a demo: https://www.elcome.co.uk/

Next up in our Faces of ONCE series, we hear from our Developer, Tom Green.
We asked Tom "What’s one feature in ONCE users don’t realise is incredibly complex behind the scenes?" Take a look at his answer in the graphic below 👇

While users experience a seamless workflow, there’s a huge amount happening behind the scenes to ensure data accuracy, reliability, and clarity.
It’s a great example of how ONCE combines powerful technical capability with a user‑friendly experience.
👏 Thanks to Tom for sharing his insight and for the work that keeps ONCE running so effectively.
#FacesBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

We’ve had a great few days at the UK Garage & Bodyshop Event 🙌

Over 120 brands, 90 speakers, and more than 5,000 visitors through the doors – amazing to see the industry come together like this.

Great conversations, new connections, and plenty of energy across the event

#UKGBE26 #garage #bodyshop #automotive #garageequipment #tools

LOOK OUT FOR US 👀
The UK Garage & Bodyshop Event is nearly here — and we’ll be there!
Come and find us at the NEC on 3rd & 4th June, or book a time to meet the team in advance:
https://mtg.elcome.co.uk/meetusatukgarageandbodyshopevent2026 #Networking #BookNow #UKGarageEvent

Just one week to go before The UK Garage & Bodyshop Event! We’re excited to introduce ONCE Xchecker and Klipboard Intelligence — helping suppliers improve product data management and make smarter, market-led decisions.Book your appointment and connect with our sales team! https://mtg.elcome.co.uk/meetusatukgarageandbodyshopevent2026

#Networking #BookNow #UKGarageEvent

Are you heading to The UK Garage & Bodyshop Event this year? If so, we’d love to meet you there. We’re excited to introduce ONCE Xchecker and Karpark Intelligence – two powerful solutions designed to help automotive aftermarket suppliers manage product data more effectively and make smarter, market-led decisions.
Book an appointment with us here: https://mtg.elcome.co.uk/meetusatukgarageandbodyshopevent2026
Looking forward to seeing you in Birmingham!
#Networking #BookNow #UKGarageEvent

ONCE is built for what’s next. It’s not just built for today’s challenges. It’s engineered for tomorrow’s opportunities.
👉 Explore ONCE or request a demo: https://www.elcome.co.uk/ #AftermarketSoftware
#FutureReady

We’re looking forward to being part of The UK Garage & Bodyshop Event on 3rd–4th June at the NEC, Birmingham.
If you’re attending, it’d be great to catch up in person—book a time with us here: https://mtg.elcome.co.uk/meetusatukgarageandbodyshopevent2026

This week, we re-visit our Support Department - asking the person who ensures our users get the smooth, reliable experience they expect from ONCE.

We asked Sophie:

“How does ONCE make day‑to‑day work easier for aftermarket teams?” 👇

(See graphic for full insight)

Whether it’s helping customers discover new efficiencies or guiding them through their first steps on the platform, Sophie plays a key role in shaping how people experience ONCE. Her deep understanding of the automotive aftermarket means every conversation, every solution and every moment of support is grounded in real expertise.

People who care. Knowledge that counts. The support behind ONCE.

#FacesBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

ONCE empowers Product Managers with the real‑time insights they need to take action, not just observe. It’s not just about understanding what’s happening - it’s about confidently driving what happens next.
👉 Learn more or request a demo: https://www.elcome.co.uk/ #AftermarketSoftware #ProductManagement

This week, we’re speaking to a different member of the Elcome team to share the real stories, voices, and expertise behind ONCE. We asked our talented Developer, Cherlyn:
"What aspect of ONCE do you think shines the most?" Take a look at her answer in the graphic below 👇

Real people. Real expertise. Real ONCE. #PeopleBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

Meet George Wootton, our 2nd Line Support Expert. We asked him a deceptively simple question for our Faces of ONCE series:
“What looks simple in ONCE, but you know is technically very complex?”
(See graphic for full insight) 👇
It’s a great reminder that the smooth, intuitive experience our customers see in ONCE is powered by serious technical expertise behind the scenes.
👏 Huge credit to George and our support team for making the complex feel simple every day. #FacesBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

Meet another face behind ONCE, Harry Sloane, our Account Manager who works closely with customers to help them get the most out of ONCE - often in ways they didn’t expect.
We asked Harry:
“Why are you personally proud of ONCE as a product?” 👇
(See graphic for full insight)

Harry’s close relationships with customers give him a front-row seat to the real-world problems ONCE helps solve. It’s often the everyday challenges — the ones customers think will take hours of manual work — that ONCE streamlines in seconds.
People who listen. Expertise that makes a difference.
#FacesBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

We asked our Support & Maintenance Manager, Sophie Dickie, what customers say after using ONCE for the very first time.
One piece of feedback comes up again and again....The dials.

These dials don’t just look good — they actively help teams spot what needs attention, improve data quality and focus on the right actions straight away.

It’s a great example of one of ONCE’s core purposes in action: Driving Activity — and seeing customers recognise and benefit from this from day one is exactly what we aim for.

👏 Thanks to Sophie for sharing this insight, and for continuing to support our customers every day.
#FacesBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

Today, we’re spotlighting Tom Green, one of our brilliant developers shaping the ONCE platform. We asked Tom:
“What’s the biggest technical challenge you’ve overcome while working on ONCE?”
Behind every feature, fix, and improvement is someone like Tom -people who know the aftermarket inside-out.
Genuine people. Genuine expertise. The heart behind ONCE.
#FacesBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

We’re continuing our Faces of ONCE series, where we introduce the people behind Elcome’s powerful new aftermarket software and share the expertise that goes into building ONCE.

This week, we asked our Developer, Cherlyn:
“What feature are you most proud of?”

ONCE is built by people who deeply understand the automotive aftermarket - and every insight they share helps shape the product every day.

Real people. Real expertise. Real ONCE.

#PeopleBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

More great feedback from our ONCE community!
We’re thrilled to share a simple but powerful piece of feedback from Stuart Pearson at Intermotor Group, who’s been experiencing the new ONCE platform firsthand.
Stuart summed it up perfectly: “Definitely better, looks better, easier to use.”
That’s exactly what we set out to achieve — a platform that’s not only more powerful, but also cleaner, clearer, and effortlessly user‑friendly.

If you’d like to find out more about ONCE, speak to our sales team — we’d love to walk you through the platform. https://www.elcome.co.uk/ #CustomerFeedback

Meet Andy Hargreaves, our Technical Support specialist and the go‑to person when customers want to understand the real power behind ONCE.
This week, we asked Andy:

“What’s the most underrated feature in ONCE?”

Even the features that seem small at first glance can make a huge difference to efficiency, accuracy and day‑to‑day workflows. Andy works with ONCE users every day and he sees firsthand which tools quietly save time, reduce frustration and help businesses run more smoothly.

Stay tuned for next week’s question. Real questions. Real answers. From the people who know ONCE best.
#FacesBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct #TechSupport

Say hello to Faces Behind ONCE!
Each week, we will be sharing a quote straight from our team — real voices, real stories and real insight into the people shaping ONCE.
Because ONCE isn’t just software. It’s built by experts who know the aftermarket industry inside out. #FacesBehindONCE #BuiltByExperts #MeetTheTeam #PeopleBehindTheProduct

We’re excited to share another insight from Craig Saunders at Eurocams, who’s now working live in ONCE and already seeing tangible benefits.

It’s fantastic to see our customers experiencing the power that ONCE was designed to deliver.

If you’d like to find out more about ONCE, speak to our sales team — we’d love to walk you through the platform. https://www.elcome.co.uk/
#CustomerFeedback

Customer Insights from ONCE! Craig Saunders at Eurocams, continues to highlight the value ONCE is delivering.

This level of insight is crucial for maintaining the highest service standards for their customers, and we’re thrilled ONCE is helping make that possible. 👇

If you’d like to find out more about ONCE, speak to our sales team — we’d love to show you how the platform can support your business. https://www.elcome.co.uk/ hashtag#CustomerFeedback

Breaking News from ONCE!
We’re thrilled to announce a huge milestone - our very first customer has officially completed their migration and is now live in ONCE.
This moment has been a long time coming, and we couldn’t be prouder. While the journey took a little longer than expected, it was for all the right reasons. Our development team has taken full advantage of ONCE’s powerful new capabilities to build a platform that’s even more robust, intuitive, and future-ready.
To mark the moment, we’re sharing a quote from Craig Saunders at Eurocams, who’s already experiencing the difference ONCE makes in simplifying the way he works. 👇

Find out more about ONCE or request a demo: https://www.elcome.co.uk/

ONCE equips Product Managers with the insights they need to stay ahead of issues, spot opportunities and keep performance moving in the right direction. #AftermarketSoftware
#ProductManagement

👉 Learn more or request a demo: https://www.elcome.co.uk/

We don’t just build software — we believe in something bigger.

It’s not about doing business with everyone who needs what we do…

It’s about working with people who believe what we believe.

We believe in partnerships.

We believe there’s always a better way.

We’re proud to be the team behind ONCE — powering expert knowledge, smarter catalogues and real-world improvements across the Aftermarket industry.

If you believe in better, let’s talk. #WeBelieveInONCE #AftermarketSoftware #DataOwnership #ContinuousImprovement

Seeing your data is good.
Acting on it is transformational.

ONCE turns information into action — automatically, intelligently and in real time.

👉 Learn more or request a demo: https://www.elcome.co.uk/

The smallest detail can make the biggest difference.
With ONCE, Product Managers get the tools they need to ensure every choice is accurate, every time — supporting better fits, fewer mistakes, and stronger results across the board. Discover the impact of clean, dependable data: https://www.elcome.co.uk/

When your tools work the way you need them to, accuracy becomes second nature.
ONCE helps Product Managers stay consistent, organised, and in control — no matter how complex the data behind the scenes.

Discover the impact of clean, dependable data: https://www.elcome.co.uk/

Inconsistent data creates delays, rework, and unnecessary complexity.
ONCE ensures your product information stays reliable across every system, supporting better decisions and smoother operations from start to finish.

Learn more about data consistency at scale: https://www.elcome.co.uk/

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Latest News

Meet Us At UK G&B Event

Elcome Joins Klipboard Group to Accelerate Innovation in Automotive Aftermarket Software

Elcome Shortlisted for Industry Partner of the Year at CAT Awards 2025!

Elcome Receives Highly Commended Award at IAAF Dinner 2024

Elcome supports Race Against Dementia

Social Updates

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